Frequently Asked Questions

BeezNxt is a sales, inventory, and business management platform for small and growing businesses. It helps organize products and inventory, sales and returns, purchases, customers, suppliers and vendors, employees, expenses and income, payments, receivables and payables, reports, and receipt printing.

No. BeezNxt is for internal business management and recordkeeping only. It is not currently a BIR-accredited sales or invoicing system. Nothing it generates—including receipts, sales records, documents labelled as invoices, reports, printouts, PDFs, images, or exports—is an official receipt, sales invoice, or other BIR-authorized tax document.

Continue issuing duly authorized invoices and, where required, official receipts and other supporting documents in accordance with applicable law. BeezNxt does not replace these documents or your statutory books and records. You remain solely responsible for complying with all tax regulations and other laws applicable to your business, including any registration, invoicing, recordkeeping, filing, payment, or system-approval requirements.

BeezNxt is currently offered to businesses in the Philippines. The free tier allows one user per business account. The account holder must be at least 18 years old. Separate staff or employee login accounts are not currently available.

BeezNxt provides operational records, calculations, and business reports, but it is not a bank, payment processor, accounting firm, tax adviser, auditor, lawyer, or government filing service. Review your data and reports and consult qualified professionals about your accounting, tax, employment, and legal obligations.

BeezNxt is preparing for release on Android. Web access is planned as the platform grows. Support for other platforms may be introduced later, but planned availability and release dates are not guaranteed. Features depend on the device, operating system, permissions, browser, and connected equipment.

Yes, but offline operation is limited to creating customers, using sales checkout, and creating sales. These workflows support fast-paced transaction entry using data already available on the device. Newly created customer and sale records are saved locally and uploaded when an internet connection is available and synchronization completes.

Other features require an internet connection. Offline creation does not mean that editing existing cloud records, purchases, separate payment-management actions, reports, or account-management features work offline. Set up your account and synchronize the data needed for transactions before working offline.

Reconnect to a stable internet connection, keep the app open long enough for synchronization to finish, and review any sync warning. Confirm that newly created customers and sales have uploaded successfully before clearing app storage, uninstalling the app, or changing devices. Unsynchronized data can be lost if a device is damaged, reset, replaced, or the app is uninstalled.

Install BeezNxt, choose Sign up, provide the requested owner and business details, create login credentials, and complete email verification. The verification code expires after a short period; you can request a new one if needed.

Verification helps confirm that you control the address, protects the account, and enables password recovery and important service notices. Unverified registrations are configured for deletion after 30 days.

Use Forgot password on the login screen and enter the account email. If an eligible account matches, BeezNxt will send a time-limited reset code. For security, the screen may show the same confirmation whether or not an account exists.

Yes. Use the login-details controls in the app. A security code or current password may be required. If you cannot complete the change, email support@beeznxt.com.

Not yet. The current free tier allows only one user per business account. Do not share your login with staff or other people. Separate staff or employee accounts are planned for a future premium plan, once implemented. Availability, user limits, and pricing will be announced when the feature is offered; no release date is currently promised.

Use a strong and unique password, enable the app's passcode lock where useful, protect the device screen lock, keep the operating system and app updated, and keep your login for your own use. Never send passwords or passcodes to support.

No. BeezNxt can record payment amounts, dates, methods, receipt references, and comments for your bookkeeping, but it does not transfer funds or verify that a payment occurred. Do not enter full card numbers, CVVs, online-banking credentials, or other payment secrets.

Yes. If you grant contacts permission, the app reads contact names and the first available phone number or email address to show contacts you can import. Only the contacts you select are sent to BeezNxt and saved as customers, suppliers, or vendors. Make sure you have a lawful business reason to use their details.

Camera access supports barcode scanning and taking photos for supported records. Photo/file access lets you select an existing image or attachment for products, profiles, company settings, and transactions. BeezNxt processes the items you capture or select through those features.

Bluetooth, USB, and local-network access support receipt-printer discovery and connections. Older Android versions classify Bluetooth discovery as a location permission. BeezNxt uses that permission for nearby-printer discovery and does not intentionally store precise geographic location from it.

BeezNxt works with compatible receipt printers using Bluetooth, USB, or a local-network connection, depending on your device and printer. These options are not available on every platform or printer model. For compatibility help, email support@beeznxt.com with your printer model, phone or tablet model, and operating-system version.

Yes, supported records can include photos or files. Avoid uploading unnecessary personal or sensitive information. The service applies file-type and size limits; the current server upload maximum is 10 MB, with smaller limits for processed photos.

Eligible generated reports can be downloaded as CSV files. Sales receipts can be shared as PDF files or images; long receipts may be split into multiple images. Available formats depend on the feature—report downloads and receipt sharing have different options. Keep exported and shared files secure.

Reports depend on the records, date range, filters, settings, and synchronization state. Review source transactions and report parameters before relying on the results. If figures remain inconsistent after synchronization, contact support with the report type, dates, and affected records.

BeezNxt is currently free with advertisements. Paid subscriptions and report-credit purchases are not currently offered. Optional paid plans may be introduced later with prices, features, renewal, cancellation, and refund terms disclosed before purchase. Creating a free account does not authorize future charges.

BeezNxt may display native or banner advertising and may offer an optional rewarded ad when a report credit is unavailable. Ad availability depends on the device, platform, region, consent choice, and network.

A report credit allows generation of an eligible report file. New business accounts receive five initial credits shared across the business account. They do not automatically reset or renew. Where available, completing a rewarded ad allows generation of one eligible report after the ad provider confirms the reward. Viewing reports and generating downloadable files are different actions; the credit requirement applies where shown in the app.

Credits are not currently sold. They have no cash value and cannot be sold or transferred.

No. You can generate an eligible report using an available credit. Once the five initial credits are consumed, you may choose to complete a rewarded ad where that option is available. If you decline, that ad-supported report generation will not proceed. Ad availability varies by platform, device, network, and provider; there is no current paid alternative.

Where the advertising provider makes the control available for your region, open Profile > Manage Privacy Choices. You can also use your Android or iOS advertising/privacy settings. See the BeezNxt Privacy Policy for details.

There is currently no paid subscription to cancel or service fee to refund. You can stop using BeezNxt at any time. To close the business account, the owner can use Profile > Delete Account. Internet, mobile-data, equipment, and other third-party charges are handled by the relevant provider.

BeezNxt uses measures including encrypted local storage, platform keychain or keystore protection for the local encryption key, HTTPS and secure WebSockets, password hashing, role-based access, session revocation, rate limits, tenant data separation, private file storage, audit logs, monitoring, and backups. No service can guarantee absolute security, so account and device protection also matter.

BeezNxt stores app records locally in an encrypted database on your device and synchronizes supported data with its hosted service. Primary production hosting is in Singapore. Files and service providers may involve processing in other countries. See our Privacy Policy for details.

Depending on the feature, BeezNxt may use DigitalOcean and infrastructure providers for hosting, Cloudflare R2 for files, Cloudflare Turnstile for abuse prevention, Zoho ZeptoMail for transactional email, Sentry for sanitized app errors, Grafana Cloud for service observability, and AppLovin/Google services for ads and consent choices. Details are in the Privacy Policy.

BeezNxt does not sell Customer Data. Advertising providers may process device, advertising, network, consent, and interaction data under their own policies. The app is configured with a do-not-sell preference and non-personalized ads by default, subject to region, consent, configuration, and provider behavior.

Email privacy@beeznxt.com with the subject Privacy Request and describe the account, business, data, and request. BeezNxt will verify identity and authority before acting. If a business entered your details as its customer, employee, supplier, or vendor, contact that business first because it normally controls the record.

The company owner can open Profile > Delete Account, enter the account password, and confirm. Only the business account owner can request deletion.

Deletion immediately disables the company and revokes user sessions. The service schedules permanent purge of the company's database records and stored files 30 days later. Export records you must retain before confirming deletion.

The business owner may request reactivation before the 30-day deletion deadline by emailing support@beeznxt.com from the registered email address. Support verifies ownership before reactivating the account and cancelling scheduled deletion. Contact support promptly to allow time for verification. There is no self-service restore. After permanent deletion, restoration is unavailable.

No. Uninstalling the app removes its local data from that device but does not delete the BeezNxt cloud account or data synchronized to it. Use Profile > Delete Account as the owner or contact support for help.

Active account records are retained while needed to provide the service. After an account deletion request, permanent deletion is scheduled after the 30-day reactivation period unless a verified reactivation cancels it. Backups, business audit records, support correspondence, and legally required records follow separate retention rules. See our Privacy Policy for the details.

Ordinary logout clears authentication credentials but may leave encrypted local records and files on the device. Keep your device locked and remove local app data before transferring or disposing of it. Do not clear app storage while unsynchronized records remain.

BeezNxt does not currently send promotional email, SMS, or push notifications. You may receive verification, password recovery, security, account, and service-related emails.

Check Wi-Fi or mobile data and confirm the device date and time are correct. Try again using a stable connection. Offline operation is limited to customer creation, sales checkout, and sales creation using data already available on the device. Other features and cloud synchronization require internet access.

Keep the app open on a stable connection, look for an unsynchronized or error indicator, and retry. Do not uninstall the app or clear its storage while unsynchronized records remain. If the issue continues, contact support and include the feature, time, device/OS, app version, and any displayed error reference—never your password.

Check the report screen and current credit count after reconnecting. Rewarded generation should proceed only after the ad provider reports a completed reward, but network or provider delays can occur. If a credit appears incorrect, contact support with the report type, date/time, and error reference.

For a suspected security issue, email support@beeznxt.com with the subject Security Report. For a privacy request or concern, email privacy@beeznxt.com. Do not include passwords, passcodes, access tokens, full payment details, or unnecessary personal information.

Email support@beeznxt.com. For privacy requests, email privacy@beeznxt.com.

For faster support, include your account email, app version, device and operating system, a clear description, the relevant date and time, and any displayed error reference. Never include your password, passcode, or access tokens.

Read our Terms and Conditions and Privacy Policy for service and privacy details.